WE’RE HIRING!

HAPPINESS AMBASSADOR (TOUR & CRUISE AGENT)

Our travel business is growing and Maple Leaf Tours is looking for a Crack-a-lackin’ Happiness Ambassador! Now’s the time, it’s time to take your love of travel and share it!

Position Summary: Joining our Maple Leaf Tours Team as a Happiness Ambassador means you will become part of a forward thinking and constantly evolving and growing family business that is 100% Canadian owned, founded and operated by an Indigenous Female Entrepreneur. Join Maple Leaf Tours and become part of a dynamic, growing team with a company that is well-known and respected throughout Canada and Internationally. We are passionate about what we do and we are amazing at juggling multiple items every day from booking awesome tours, epic cruises, fantastic holidays all while singing Broadway tunes! Our enthusiasm is contagious, and it shows on the phone, via email or in office as we work on quotes, issue travel insurance and preparing tour packages!

Maple Leaf Tours is Eastern Ontario’s leading Tour, Travel and Cruise center with our head office located in Kingston, ON.

Our Wish List:

  • Minimum College Diploma in Tourism, Travel, Hospitality, Sales or Similar
  • TICO Certification (an asset – not mandatory)
  • Sales experience (travel and cruise products)
  • Amazing customer service skills
  • Out of this world verbal and written communication skills
  • Sales (preferably travel and cruise products)
  • Past experience using a multiline phone system (an asset – not mandatory)

Must Have:

  • Own Vehicle
  • Proficient in Microsoft Programs – Work, Excel, Outlook, Power Point, etc.
  • A great sense of humour, a love of people and a genuine desire to help clients achieve their dreams of making wonderful travel memories is high on the list!
  • Ability to Multitask in a fast paced environment
  • Great written and oral skills, English (Other Languages are a Bonus!)
  • Excellent phone skills

Why Maple Leaf Tours?

  • Member of many International Associations such as CLIA, ETAO, CCAB, NTA
  • Award winning, family-run business
  • 100% Canadian owned and operated
  • Indigenous Female Entrepreneur founder
  • Attractive compensation package and amazing travel benefits

Want to join us? Here’s how:

Email a copy of your resume to info@mapleleaftours.com

This is a full-time position from Monday – Friday, NO WEEKENDS OR EVENINGS. Our head office is in Kingston with a secondary office in Belleville with an Ottawa office opening in 2024.

To apply email a copy of your resume to info@mapleleaftours.com!

Travel Industry Council of Ontario (TICO)#: 50023381

TOUR DIRECTORS:

Welcome to Maple Leaf Tours, we’re glad you found us!  Are you a Hodophile? It’s the very word for travel lovers – a Hodophile is “One who loves to travel.”  If that’s you – you’re in luck! We are looking to add to our dynamic and fun team of professional Tour Directors for our growing Maple Leaf Tour, Travel and Cruise adventures!

A Maple Leaf Tour Director is responsible for leading a group on a travel experience over several days with the same guests. We are jack-of-all-trades: we deliver commentary about the sights, handle the organization and logistics of getting the group to and from where they need to be, using a motor coach, airline or cruise ship as transportation. We “bring the fun” or “transportainment” by acting as an entertaining presence on the microphone, enriching the group travel experience, and promoting bonding over the days spent together.  Being a Maple Leaf Tour Director is one of the most rewarding ways to spend your days: interacting with people, traveling the world, exploring and researching new destinations, and delivering experiences to guests that they will remember for the rest of their lives.  You’ll find this experience so rewarding that you’ll wonder why you didn’t start earlier!

If this is right up your alley, giddy up!  Send along a snippet of your life and travel experiences and let us know how you could make Maple Leaf Tours  EPIC for our guests.

Want to join us? Here’s how:

  • In person at 2937 Princess Street, Kingston.

Travel Industry Council of Ontario (TICO)#: 50023381