TRAVEL DEVELOPMENT WHIZ!
Job Description: We are seeking a Travel Development Whiz who exudes professionalism and possesses exceptional organizational and communication skills. In this role, you will be the backbone of our office operations, supporting our team in various administrative tasks.
Responsibilities: Providing high-level administrative support, maintaining travel files with impeccable attention to detail, handle correspondence professionally and promptly, ensuring clear and concise communication, interact with clients and partners professionally, providing excellent customer service and assistance, be the friendly face and voice of the company, both in person and over the phone, with a positive attitude that brightens everyone’s day.
Qualifications:
- Proven experience as an administrative assistant or in a similar role.
- Exceptional organizational skills with a knack for multitasking.
- A great sense of humor that adds joy to the workplace.
- Proficient in Microsoft Office Suite and basic knowledge of office equipment.
- Excellent verbal and written communication skills.
- Strong problem-solving skills and a proactive attitude.
- A passion for fostering a positive work culture.
- An attitude for fun and an aptitude for learning adventures
What We Offer:
- Competitive salary and travel benefits.
- A vibrant and inclusive workplace where humor is celebrated.
- Opportunities for professional development and growth.
- A supportive team that values your contributions and wellbeing.
- The chance to work with a forward thinking company that values excellence and kindness
If you’re an energetic, organized administrative assistant who can keep the office running smoothly while making us laugh along the way, we want to hear from you! Apply today by sending your resume and a cover letter that showcases your organizational skills and sense of humor.
Maple Leaf Tours is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
TOUR DIRECTORS:
Welcome to Maple Leaf Tours, we’re glad you found us! Are you a Hodophile? It’s the very word for travel lovers – a Hodophile is “One who loves to travel.” If that’s you – you’re in luck! We are looking to add to our dynamic and fun team of professional Tour Directors for our growing Maple Leaf Tour, Travel and Cruise adventures!
A Maple Leaf Tour Director is responsible for leading a group on a travel experience over several days with the same guests. We are jack-of-all-trades: we deliver commentary about the sights, handle the organization and logistics of getting the group to and from where they need to be, using a motor coach, airline or cruise ship as transportation. We “bring the fun” or “transportainment” by acting as an entertaining presence on the microphone, enriching the group travel experience, and promoting bonding over the days spent together. Being a Maple Leaf Tour Director is one of the most rewarding ways to spend your days: interacting with people, traveling the world, exploring and researching new destinations, and delivering experiences to guests that they will remember for the rest of their lives. You’ll find this experience so rewarding that you’ll wonder why you didn’t start earlier!
If this is right up your alley, giddy up! Send along a snippet of your life and travel experiences and let us know how you could make Maple Leaf Tours EPIC for our guests.
Want to join us? Here’s how:
- In person at 2937 Princess Street, Kingston.
Travel Industry Council of Ontario (TICO)#: 50023381
TOUR & CRUISE AGENT
Our travel business is growing and Maple Leaf Tours is looking for a Crack-a-lackin’ Tour & Cruise Agent! Now’s the time, it’s time to take your love of travel and share it!
Position Summary: Joining our Maple Leaf Tours Team as a Happiness Ambassador means you will become part of a forward thinking and constantly evolving and growing family business that is 100% Canadian owned, founded and operated by an Indigenous Female Entrepreneur. Join Maple Leaf Tours and become part of a dynamic, growing team with a company that is well-known and respected throughout Canada and Internationally. We are passionate about what we do and we are amazing at juggling multiple items every day from booking awesome tours, epic cruises, fantastic holidays all while singing Broadway tunes! Our enthusiasm is contagious, and it shows on the phone, via email or in office as we work on quotes, issue travel insurance and preparing tour packages!
Maple Leaf Tours is Eastern Ontario’s leading Tour, Travel and Cruise center with our head office located in Kingston, ON.
Our Wish List:
- Minimum College Diploma in Tourism, Travel, Hospitality, Sales or Similar
- TICO Certification (an asset – not mandatory)
- Sales experience (travel and cruise products)
- Amazing customer service skills
- Out of this world verbal and written communication skills
- Sales (preferably travel and cruise products)
Must Have:
- Proficient in Microsoft Programs – Work, Excel, Outlook, Power Point, etc.
- A great sense of humour, a love of people and a genuine desire to help clients achieve their dreams of making wonderful travel memories is high on the list!
Why Maple Leaf Tours?
- Member of many International Associations such as CLIA, ETAO, CCAB, NTA
- Award winning, family-run business
- 100% Canadian owned and operated
- Indigenous Female Entrepreneur founder
- Attractive compensation package and amazing travel benefits
Want to join us? Here’s how:
- In person at 2937 Princess Street, Kingston.
This is a full-time position from Monday – Friday, NO WEEKENDS OR EVENINGS. Our head office is in Kingston with a secondary office in Belleville with an Ottawa office opening in 2024.
Travel Industry Council of Ontario (TICO)#: 50023381
TRAVEL AGENT
It’s time to take your love of travel and share it! Now’s the time.
If you love travel and working with people, this exciting job opportunity is for you. Our travel business is growing! We need travel consultants to assist our clients with all their travel needs.
Position Summary: Joining our Maple Leaf Tours Team as a Travel Counsellor, means you will become part of a forward thinking and constantly evolving and growing family business that is 100% Canadian owned and operated by an Indigenous Female Entrepreneur.
As a member of our Maple Leaf Tours team, you will enjoy the freedom to grow and chart your own future.
Skills Required:
- Minimum of 3 years working for a travel agency
- Excellence in customer service and sales
- Strong organizational skills and attention to accuracy, detail and compliance
- Experience using Global Distribution Systems (preferably Sabre Red).
- High level of integrity, sense of accountability, and professionalism
Why Maple Leaf Tour, Travel and Cruise?
- Offices in Kingston and Belleville and Ottawa in 2024
- Member of many associations including CLIA, ETAO, CCAB, NTA
- Award winning, family-run business
- 100% Canadian owned and operated
- Indigenous Female Entrepreneur founder
- Travel benefits including IATA card for agent discounts
- No sign-up or franchise fees
- Attractive compensation package and benefits
- Competitive commission rates
- Marketing, advanced technology and in-house marketing
- Access to exclusive Maple Leaf Tour products, expertise, and support
What makes you awesome:
- Love of sales and travel
- Superior selling skills
- Exceptional customer service skills
- Excellent verbal and written communication skills
- Problem solving skills/complaint resolution
- Extensive geographical knowledge and travel experience
- Flexible and energetic
- TICO Certificate
- Excellent Customer Service Skills
- Knowledge of Microsoft Office and Excel
- Email Communication Skills
- Experience Working in the Travel Sector
- Enjoy being part of an amazing travel family.
You’ll shine by:
- Maximizing & growing sales by responding to leads through phone, email, social & live chat
- Providing exceptional post-booking customer service through multiple channels
- Developing an In-depth knowledge of Maple Leaf Tours products
- Ensuring accuracy for our customers, with a fine-tuned attention to detail, to ensure their files are booked correctly
- Experience in a travel industry role, sales, or customer service
- Personal travel experience to Maple Leaf Tours destinations/cruises
- Exceptional communication & customer service skills
This is a full-time position from Monday – Friday, NO WEEKENDS OR EVENINGS. Our head office is in Kingston with a secondary office in Belleville with an Ottawa office opening in 2024.
- In person at 2937 Princess Street, Kingston.
Travel Industry Council of Ontario (TICO)#: 50023381